Frequently Asked Questions
What products does Dudley’s Doggie Den offer?
At Dudley’s Doggie Den, we specialize in doggone delightful novelty items - think mugs, t-shirts, hats, magnets, journals, and more - all featuring original dog-themed art and cheeky captions. Whether you're a proud pup parent or just a fan of fabulous floofs, we’ve got something for you.
Do you offer free shipping?
Yep! Every order comes with free standard shipping, no matter how many items are in your cart. Be sure to check our Shipping Policy for details on delivery times and fulfillment.
How long does shipping take?
Most orders ship out within 2–7 business days after they’re printed, and typically arrive 3–7 business days later. Since our products are made to order and may come from different fulfillment partners, you might receive your items in separate packages, each with its own tracking number. Check our Shipping Policy for the full scoop.
What is your return policy?
We want tails wagging all around. If something’s not right - damaged, misprinted, or just plain wrong - you can report the issue using the link in your delivery confirmation email. Just click “Report a Problem” next to the item in question.
We don’t offer returns or exchanges for size or buyer’s remorse since everything is custom printed, so be sure to double-check that size chart! Learn more in our Return Policy.
How do I know what size to order?
Each wearable item includes a detailed size chart to help you find the perfect fit. Take a peek before you order - and if you need help, drop us a line at support@dudleysdoggieden.com. We’re happy to help sniff out the right size.
How can I track my order?
Once your order ships, you’ll receive an email from customer@trackorder.site with a tracking link. If you ordered multiple items, you may receive multiple emails as different items ship out.
How can I contact customer support?
We're all ears! Reach out to us at support@dudleysdoggieden.com or use our contact form. We aim to respond within 24–48 hours - faster if we’ve had our morning puppuccino.